Shipping & Returns

All of our orders are shipped via New Zealand Post Couriers, as this is the most secure way to ship a package.

Shipping costs vary based on weight of your order and service are listed below.

International Express Courier  1-5 days delivery        

International Economy Courier  2-6 days delivery

International Air             3-10 days delivery

International Economy        10-25 days delivery


Within New Zealand

North Island                   1-2 days delivery

South Island                   2-3 days delivery

Target delivery times exclude weekends and public holidays.

Delivery times shown are for main cities. Delivery to areas outside the main cities may take longer.

Other shipping options are available upon your request.

In most cases we ship on the next business day.



Returns Policy

We will replace defective products, provided that they are defective and not just because you have changed your mind.
It is your responsibility to ensure you have made the right choice. We will not void any transactions simply because you have have changed your mind or made a "wrong choice".
Please return your defective goods with a copy of your invoice and a short note explaining why you are returning the product to us.


Please contact us at info@ushankahat.com with any questions you may have.

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